Returns & Refunds

We want you to love your DLTreasures purchase. If for any reason you're not happy: **Returns** - Contact us within 14 days of receiving your order - Items must be in original condition - Personalised/custom items cannot be returned unless faulty **Refunds** - Refunds are processed within 5 working days of receiving the return - Original shipping costs are non-refundable **Damaged Items** - If your item arrives damaged, contact us within 48 hours with photos - We'll send a replacement at no extra cost Contact us via WhatsApp or email to start a return.